SUPPORTING THE PATH TO SAFER CARE
Because Recovery Is a Team Effort.
Know what to look for, and when to call.
Your Team Needs Your Help
Your healthcare team has placed a small Timertag label on or near your medical device, like an IV, catheter, or dressing. By scanning this tag, you are helping them keep your treatment safe, comfortable, and on schedule.
What Am I Looking At?
Depending on the type of Timertag label your clinic uses, your screen will show different things:
1. The Safety Checklist (Always Visible).
The pictures show the main warning signs you should watch out for.
2. The Device Clock (Only on Timertag Pro)
If your care team is using our advanced tracking system, you will see a timer showing how long your device has been in place.
Note: If your clinic uses our standard educational Timertag labels, you won't see this clock. Don't worry. Just focus on following the safety checklist!
What to Do
If you notice any of these signs on yourself, or on the person you are looking after, call your hospital, clinic, or doctor right away.
For Peripheral IVs (The tube in your arm)
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Looseness or wetness: The bandage feels loose, or there is leaking fluid/ooze anywhere around it.
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Pain or changes: The area hurts, looks red, or is swelling up.
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Body signs: A fever, sweating, or chills.
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Mental signs: Feeling confused or not acting like yourself.
For Urinary Catheters (The tube that drains pee)
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Color changes: Pee that looks cloudy, pink, or bloody.
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No flow: No pee comes out for more than 2 hours.
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Pain or changes: The area hurts, looks red, or is swelling up.
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Body signs: A fever, sweating, or chills.
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Mental signs: Feeling confused or not acting like yourself.
For Dressings (Bandages)
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Looseness or wetness: The bandage feels loose, or there is leaking fluid/ooze anywhere around it.
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Pain or changes: The area hurts, looks red, or is swelling up.
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Body signs: A fever, sweating, or chills.
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Mental signs: Feeling confused or not acting like yourself.
How to Scan Your Timertag
You can always open your smartphone camera and point it at the square QR code on your Timertag label. A link will pop up on your screen. Just tap it to open your care page!
If your Timertag label has a "tap" option instead, hold the back of your phone directly against the label (just like you're making a contactless tap-to-pay at a store) to open up your page.
Frequently Asked Questions
Do I need to download an app?
No. Timertag labels work instantly using the web browser already on your smartphone. You don't have to install anything, and you don't need to create an account.
Does Timertag know who I am?
No. Timertag webpages never ask for your name or any personal details. There are no accounts, no logins, and nothing to fill in. The tag is not connected to your medical records, and the page opens in your phone’s web browser just like any other webpage.
What do I do when the screen turns yellow or red?
Call your hospital, clinic, or the healthcare team managing your care right away.
Important: Please Read
This Is Not Medical Advice
Timertag labels and webpages are just a helpful tool for sharing information. The facts on these webpages do not replace the real advice, care, and eyes-on checking from your actual healthcare team.
Your Care Team Is in Charge
The hospital, clinic, or medical professional looking after you is completely responsible for how these Timertag labels are used, as well as for making all decisions about your treatment and safety.
Always Talk to Your Doctor or Nurse
If you are confused by any information you see after scanning a Timertag label, or if you feel any pain, discomfort, or worry about your IV line, bandage, or catheter, contact your nurse or doctor right away. Never rely only on a Timertag label to manage your health.