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PRIVACY POLICY

Last Updated: 06 July 2026

This Privacy Policy describes how Timertag (Senver Group Pty Ltd) ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you contact us via our website, request product updates, or engage with us at professional events and trade shows.

We comply with the EU General Data Protection Regulation (GDPR), the Australian Privacy Act 1988 (Cth), and applicable United States federal and state privacy laws.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out a form on our website, subscribe to our newsletter, or provide your contact details to our representatives at trade shows or industry events. This information may include:

  • Name, professional title, and institutional/company affiliation.

  • Contact information (email address, phone number, and physical mailing address).

  • The nature of your inquiry or clinical interest in our products.

2. How We Use Your Information

We use the information we collect to:

  • Respond directly to your website inquiries, product questions, or requests for technical data.

  • Send you requested updates, newsletters, and marketing materials regarding our products.

  • Manage our business relationships with Key Opinion Leaders (KOLs) and clinical evaluators.

  • Improve our website functionality and tailored product offerings.

3. Sharing Your Information with Corporate Partners

Where you have explicitly agreed to let us do so (such as checking a box on a website form or confirming via a trade show lead-capture device), we may share your professional contact information and product interests with strategic corporate partners, commercial affiliates, or prospective successor entities in the medical device industry (including, but not limited to, entities such as Stryker, BD, ICU Medical, and Teleflex).

These partners may use your information to contact you regarding product integrations, distribution, clinical trials, or related commercial opportunities. We do not sell or lease your personal information to third parties for unrelated marketing purposes.

4. International Data Transfers

We are an Australian-based entity. If you are located in the European Economic Area (EEA) or the United States, please note that your information will be transferred to, stored, and processed in Australia, where our data infrastructure is hosted. We utilize appropriate legal safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data remains protected across borders.

5. Your Rights & Choices

Depending on your jurisdiction, you hold specific rights regarding your personal data:

For EU/UK Residents (GDPR Compliance):

  • Access and Portability: You have the right to request a copy of the data we hold about you.

  • Correction and Deletion: You can ask us to update incorrect data or completely delete your personal information ("right to be forgotten").

  • Withdrawal of Consent: If you consented to us sharing your details with our corporate partners, you can withdraw that consent at any time by emailing us. We will immediately cease sharing your data and notify relevant partners of your withdrawal.

For Australian Residents (Privacy Act 1988):

  • You have the right to access and seek correction of your personal information.

  • If you believe we have breached the Australian Privacy Principles (APPs), you may lodge a formal complaint with us via the contact info below, or directly with the Office of the Australian Information Commissioner (OAIC).

  • In compliance with the Spam Act 2003 (Cth), all commercial electronic messages will include a clear, functional unsubscribe link.

For US Residents (State Privacy Law Compliance):

  • We honor your right to know what personal information is collected, disclosed, or shared.

  • You have the right to opt out of the "sale or sharing" of your personal information for cross-context behavioral advertising or third-party marketing at any time.

6. Data Security and Retention

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal data from unauthorized access, loss, or alteration. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with clinical and legal record-keeping obligations.

7. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to opt out of partner data sharing, please contact us at:

Timertag (Senver Group Pty Ltd)

Email: info@timertag.com

Address: 53/61-65 Glencoe Street, Sutherland NSW 2232 Australia

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